Why Cygnus?

At Cygnus, we understand the intricate demands of managing and growing a business that serves their customers and local communities.

Your primary objective is to deliver impeccable lake & pond services and deep scientific expertise to your clients. Our job is to handle everything else. Appia is purpose-built to be your trusted ally in scaling your company.

Our Commitment To You

Specialized Expertise

Our team comprises seasoned professionals with a wealth of experience in growing and scaling business services companies. We bring specialized expertise to the table, ensuring that your business is equipped with the latest tools and strategies to excel in a competitive market.

Hands-On Approach

At Appia, we adopt a "roll up our sleeves" attitude. We don't just offer generic business advice; we dive deep into understanding your unique business requirements and tailor our services accordingly. Consider us an extension of your team, dedicated to your success.

Streamlined Operations

We recognize the challenges associated with managing back-office tasks while simultaneously delivering top-notch services to your clients. Our mission is to alleviate this burden by handling the administrative intricacies, allowing you to focus on what you do best — serving your customers.

Our Hands-On Support For You

We will be on the ground with you to lend a helping hand. We know how busy you are – and we are here to take things off your plate so you can get back to what’s most important, your customers. We’re responsive and here for you every step of the way.

Marketing

We will support you with client-focused tools to help your practice become more searchable online and credible. This includes modernizing websites, and developing social media and online presence playbooks.

Finance & Accounting

We help oversee reporting, banking reconciliation, accounts receivable, and all billing and invoicing so you can spend more time caring for your customers and less time on the books.

Training & Certification

We provide practical and enjoyable training to develop your employees’ skills and knowledge. Together we build the pathways for employees to help support their career and personal development, providing access to custom virtual learnings, training and certification programs to ensure all your employees meet customer standards.

Service & Operations

Our main priority is supporting you and your customers. At the platform level, we have access to scale products and services that you might be able to offer your customers if you do not already. We provide your team with training so you can offer your customers what they need at the highest service level.

Talent Acquisition

We know how hard it can be to find high quality talent that fits your needs. We ensure that any open role is filled by the best in the industry as quickly as possible.

Human Resources

We will manage payroll, benefit enrollments and key operation elements so you don’t have to think twice about what’s going on in the back-office, and can spend more time dedicated on your customers. Plus, we also keep an eye on ways to reduce turnover and enhance the onboarding experience for all of your new hires.